Orders over 10 parts are manufactured in 7-10 business days. Orders 9 parts or under are manufactured in 5-7 business days.
Orders are packaged securely in boxes and shipped by UPS Ground or LTL (common carrier), depending on the size of the order. Orders totaling $500 or more will receive free shipping. Orders under $500 will receive a flat rate of $49.95 added to their total to cover the cost of shipping.
The delivery carrier will bring the item to the closest dry area outside your home; typically, the front door, porch, or driveway in front of the garage. There are no scheduled appointments. You do not need to be present at the time of delivery.
Returns and Exchanges
At My Cabinet Doors Direct, our goal is to ensure you’re always 100% completely satisfied with your purchase so you never have to return it.
Please keep in mind that because our cabinet doors are custom made based on your specifications, we cannot offer a refund or exchange unless a product is defective or not what you ordered. In this rare occasion, you can contact us right away and we will work quickly to ensure you get what you ordered. We may ask you to return the defective product or inaccurate shipment.
To make sure your order is measured and placed correctly, check out these resources.
To report a defective product or an error in your shipment and start the replacement process, please call us right away at 1-833-DoorsDirect.
Five Year Limited Manufacturer’s Warranty
Your satisfaction is our number one priority. That’s why we only sell strong, quality cabinet doors that will stand the test of time. The cabinets sold on MyCabinetDoorsDirect.com are backed by a 5-Year Limited Manufacturer’s Warranty for regular everyday residential usage. This warranty does not include service, labor, or transportation charges related to improper installation, storage, misuses or neglect. This warranty is non-transferable.